← Back to Blog

What’s in a Message?

Messages101There really is a lot more to a message than what one might typically think.

The typical everyday messaging we think about might include basics like phone calls, SMS text messages and emails. The common denominators of channels such as these include just a few basic aspects: sender, recipient, message, and perhaps subjects and/or attachments.

But what if, for example, you wanted to send a message to a team member about a task that needs to be done by 1pm? After 1pm, the message, as originally conceived, either becomes irrelevant or another totally different message needs to be sent. In this example, another aspect — say, expiration — comes into play.

Now, as another example, what if you are sending a message to multiple people — some of which may have hearing or visual challenges? Obviously emails or phones, alone, may not get your message across to all of your recipients. So, let’s add another aspect: media type (e.g. flashing lights, beeps, or text-to-speech).

Here’s a simple self-explanatory one, that no other solution has really seemed to address, but we all want: scheduled message sending! We even want to simply schedule a text-message on our phones from time to time, right? (at least, I know I do)

Within Connections’ message definition editor, a message can be defined in all of these ways, and more. In fact, this one single screen arguably has the most options of any other screen in our product… and for good reason.

I’ve only touched the tip of the iceberg, here; but suffice it to say, truly effective messaging needs to consider many more things than we are used to thinking about.

If you want to learn more, please take a look, particularly, at some of our case-study videos, in which existing customers explain the unique ways they use their Connections system, in real life.

Our features page also provides some insightful examples.

About Chris Rider

Chris Rider is a Systems Architect for MessageNet Systems, focusing on several areas including client-side software (e.g. browsers), micro-computer hardware components, and mobile platforms such as Android. He graduated from the University of Southern Indiana with an Electronic-Business degree, and has done website development and intranet-supported workflow process consulting with businesses ranging from locally-owned restaurants to global Fortune 500 companies. In his off-time, he enjoys tinkering with new technology, Linux, photography, videography, writing, media-content creation, learning new languages (trying to tackle Korean, currently), and travel.

Leave a Reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>