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Getting Started with the Connections Mobile App

The Connections Mobile application is available on mobile devices and on computers. The app itself is currently only available for iOS, with an Android app still in development. Android devices can still access the Connections Mobile interface, but until the app version is released, access the app the same way as on a computer.

iOS:

To get started with Connections Mobile on Apple mobile devices, go to the App Store and search for msgnet to find our app, which will have the MessageNet logo as its icon. Download and then open the app on your device. When prompted, enter your MessageNet server’s IP (or node name), and select whether it uses HTTPS or not. If you do not know those details, then you should contact your MessageNet system’s administrator before continuing.

IMPORTANT CONNECTIVITY NOTE: If your server is only accessible on your organization’s local area network, then you will only be able to access it while connected to a Wi-Fi network that has access to that LAN. If you desire being able to remotely connect to your MessageNet system, then you will need to make sure your network provides an external port forwarding for port 80 to your MessageNet server; in which case, you would just configure your app with whatever external IP or domain name is applicable.

Once the App successfully connects to your network, you’ll be prompted to enter your MessageNet log in information. If your system allows it, the app can use automatic log in after you’ve logged in for the first time. The system administrator would need to set this up if it’s allowable without your organization’s security requirements.

Android:

The Connections Mobile App isn’t yet available for Android devices, but the Connections Mobile interface can be reached on any web browser just like on a computer. To open the Connections Mobile interface, open a web browser on your device and log in to MessageNet Connections the same way you would on a computer – just click the Connections Mobile button to log into the Mobile interface. Keep in mind that if you’re outside the network on which the MessageNet server resides, depending on your organization’s network and security settings, you may need to use an external IP address to access Connections Mobile. Consult your on-site MessageNet system administrator for more information if necessary.

PC/Mac:

You can access Connections Mobile the same way you can access the Connections Administrative Interface. Go to any web browser and enter the MessageNet server’s IP address into the browser bar. Click on the MessageNet logo to open the log in window (you may need to allow pop ups for the site) and enter your user name and password (if you are a new MessageNet user and don’t have these yet, consult your on-site MessageNet system administrator). Click on Connections Mobile to open the mobile app.

Connections Mobile is the same across all devices and any messages you save to the app will appear wherever you have logged in. Any changes you have made to the organization or to the messages will be saved to your account and will follow you from device to device. For ease of use, Connections Mobile looks the same, whether it’s opened on a mobile device or on a computer.

MessageNet Support

About MessageNet Support

Regular Support office hours are from 8:00 a.m. - 5:00 p.m. EST. Please contact Support with any questions or concerns at support@messagenetsystems.com or (317)-566-1677 ext. 216.

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