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Prepare For the Worst

All technology eventually fails. Cars, phones, tablets, computers, even MessageNet servers.

MessageNet Connections, which is often heavily relied upon for both everyday and emergency communications, is software and web browser-based. However, the hardware that supports it unfortunately cannot last forever. Many customers that have been with MessageNet for many years and have much older servers find that their hardware begins to fail; and the way they’ve got their system set up means that until they can purchase a new server, they’re completely without MessageNet services. In addition, if the server failure stems from the hard-drive, data may not be recoverable and the customer would have to start from scratch.

It’s important to have the right setup to protect data. MessageNet usually recommends having a redundant server setup so that if one server fails, there’s a second one to act as back-up. However, this isn’t always possible, so instead keeping a saved copy of the MessageNet hard-drive can prevent data loss and decrease down-time if a new server is needed.

Jessica Neuner

About Jessica Neuner

Jessica Neuner is a Customer Support Specialist for MessageNet systems. She graduated from Vassar College with a history degree and has since taught English in Tokyo and worked as customer support for Nook at Barnes and Noble. In her spare time, she enjoys writing (she's currently working on her first novel), learning languages (currently improving her Japanese), practicing martial arts, playing video games, and travel.

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